Shipping & Delivery
We deliver to every part of Bangladesh. Delivery time depends on whether your item is in stock (Express) or ordered in for you (Pre-order).
Delivery times
| Order type | Inside Dhaka | Outside Dhaka |
|---|---|---|
| Express (in stock) | Within 24 hours | 48–72 hours |
| Pre-order | Within 3 weeks | Within 3 weeks |
Delivery times are counted from when your order is confirmed. Fridays and public holidays are not counted.
Express and Pre-order: what's the difference?
- Express: the product is already in stock in Bangladesh and ships quickly.
- Pre-order: we order the product for you from India, and it reaches you within 3 weeks.
Not sure whether an item is Express or Pre-order? Ask our WhatsApp sales team before you order.
Shipping charges
Shipping charges depend on your delivery location and order, and are calculated at checkout before you pay.
Payment
The available payment methods are shown at checkout.
Receiving your order
Please open your parcel in front of the delivery person and check it before accepting. If an item is damaged or expired, you can return it right there. See our Returns & Refunds page for details.
Questions about your delivery?
Contact us through our Contact page or message our WhatsApp sales team, and we'll help.
