Refund policy

Thank you for shopping with Shop-in-Shop Bangladesh. We value your satisfaction and strive to offer quality products. Please read our refund and return policy below.

1. Return Eligibility
  - Returns are accepted within 7 days of delivery.
  - Items must be unused, in original packaging, and in the same condition as received.

2. Non-returnable Items
  - Perishable goods, personal care products, and opened electronics are not eligible for return.

3. Refunds
  - Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  - If approved, a refund will be processed to your original payment method within 7–10 business days.

4. Exchange Policy
  - We only replace items if they are defective or damaged.

5. Return Process
  - To initiate a return, contact our customer service with your order number and reason for return.